Refund policy

 Return and Refund:

We accept returns within 14 days only if your item is damaged, defective, or not as described.

Here’s what to know:

Items must be unused and returned in original condition
We don’t accept returns for buyer’s remorse or sizing issues
You must ship the item within 4 days of receiving your return label
Refunds are issued after inspection (within 7 business days)
Non-returnable items include:

Items listed as FINAL SALE
Personal care products (e.g. hygiene items)
Customized or personalized items
To start a return:

Email us at omegakidsusa@gmail.com with your order number or receipt.

Important: Once shipped, orders cannot be canceled or rerouted. If your order hasn’t shipped yet, we may be able to cancel it — contact us ASAP.